Faculty Support
Best Practices Using Proctorio
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You should alert your students well in advance that you will be using remote proctoring. Ideally, it should be in the syllabus and you should let them know separately. In order to use Proctorio, they need to have a webcam and they have to use the Chrome browser on a PC, Mac or Chromebook. It does not work on mobile devices or other web browsers.
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Do not hide the Secure Exam Proctor tool in your course. This tool is only seen by the instructor, and is not seen by the student. This tool must be visible in your course to work correctly
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Set a time limit when creating a test that will use Proctorio.
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Do NOT change the exam title once the exam has been created
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Provide a Proctorio practice quiz for students to:
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Ensure that Record Video, Record Audio and Record Screen are the same as what you use in later quizzes.
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Ensure that Verify Video, Verify Audio, and Verify ID are the same what you use in later quizzes.
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The practice quiz should be ungraded and have unlimited attempts. This will allow students to become familiar with Proctorio before a graded assessment.
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Exempting Students from Proctorio Proctoring
If you need to turn off proctoring for individual students, return to the test itself, click the edit menu arrow, and click on "Proctorio Availability Exceptions". You can uncheck boxes for individual students under the webcam icon. When you click "Change Proctorio Access Settings" you will be shown a unique exam password that should be given to the proctoring center or live proctor for the students for which you are creating exceptions.